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Testimonials

What Our Customers Are Saying

We take pride in our platform and customer service and average under one hour response time on all inquiries.

Licking County, OH
I have poured over the website and feel it is fairly comprehensive and cannot think of anything negative to say about it at this time. I can tell you that I think customer service is FANTASTIC!!!! I love how everyone is so helpful AND personable. At this point in time, I feel like that if I do have a problem with the website in the future, that I can just reach out to anyone of you and mention it in an email.... I’m Aokay with everything right now.
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Elbert County, CO
I am extremely happy with my experience with Autoagent. It is a quick and an easy processing tool! All the staff I've worked with are wonderful!!!
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Chowan County, NC
Very simple. We enjoyed the ease with which it gave us to upload all of these payments without having to enter them individually by hand. Our refunds dropped drastically. I do not have an exact number but would guess at least 80% of our refunds were avoided this year... The only refunds we had to process were those made by other lenders for parcels already paid by Autoagent users... Communication was never an issue and was always very timely.
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Paulding, OH
We are very pleased with our experience with Autoagent! Autoagent was easy to use. Very user friendly. Everyone was very helpful. Thank you.
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Anderson County, SC
Truthfully, I am finding Autoagent to be great! It’s requiring adjustments to our current system, and there are more to come, but I already think this is a wonderful resource for the Treasurer’s office. It’s going to save everyone, including me, a lot of time and headaches. So...kudos to you, and the rest of the team, that keeps this up and running.
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Transylvania County, NC
Very easy process! No issues at all. You have eliminated several refunds. We actually had a drastic reduction in refunds this season. The process was very easy and smooth for us.
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Marion County, IL
"Online Payment is the Cat's Meow! Web payment with the now-current system is absolutely straightforward, especially that I could add properties to a shopping cart and pay everything in one transaction. Amazing. And easy. Paying taxes for many is a teeth-gritting situation anyway, so making the actual payment process simple and pleasant goes a long way to not adding to the discontent. Great job. Keep it up!" ~ Marion County Taxpayer
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City of Havre de Grace, MD
I'm Autoagent's Biggest Fan!
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Harnett County, NC
Based on the data, Autoagent is more than beneficial for our office and the finance department. It dropped the amount of refunds issued back to the mortgage companies in the first year by 80%. This means less resources used in issuing refund checks, more accuracy in amount of revenue collected, and less amount of issues with taxpayers, tax offices, and mortgage companies.
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Seminole County, FL
Always a pleasure to do business with Autoagent!
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