What Our Customers Are Saying
We take pride in our platform and customer service and average under one hour response time on all inquiries.
Paulding County, OHWe are very pleased with our experience with Autoagent! Autoagent was easy to use. Very user friendly. Everyone was very helpful. Thank you.
Yuma County, COVery Easy. Yes, the number of refunds we had was much lower than in the past. We did have refunds on a couple of properties, but that was due to the delay in processing. When we first received our file and ran a trial, we would have had no refunds to issue.
Anderson County, SCTruthfully, I am finding Autoagent to be great! It’s requiring adjustments to our current system, and there are more to come, but I already think this is a wonderful resource for the Treasurer’s office. It’s going to save everyone, including me, a lot of time and headaches. So...kudos to you, and the rest of the team, that keeps this up and running.
Lexington County, SCWe were impressed with Autoagent for our first year.
Lancaster County, SCCoreLogic and Wells Fargo transactions were a huge success!! I would for sure recommend Autoagent to all Counties!!
OAK HELM PARTNERSAutoagent makes paying property taxes easy and the staff is very knowledgeable and very helpful.
Harnett County, NCBased on the data, Autoagent is more than beneficial for our office and the finance department. It dropped the amount of refunds issued back to the mortgage companies in the first year by 80%. This means less resources used in issuing refund checks, more accuracy in amount of revenue collected, and less amount of issues with taxpayers, tax offices, and mortgage companies.
Frederick County, MDAutoagent is extremely easy to use and we have been really pleased with everything so far. Autoagent has been great at reducing the number of refunds our agency has to deal with regarding mass payments. We used to send back up to a couple hundred overpayments during our mass payment import. That has been reduced down to a ‘handful’ ... Autoagent is very timely and informative in its automated e-mails. Autoagent staff also communicate very timely with our agency when an issue or question arises... things have been running very smoothly without issue. Thanks!
Chowan County, NCVery simple. We enjoyed the ease with which it gave us to upload all of these payments without having to enter them individually by hand. Our refunds dropped drastically. I do not have an exact number but would guess at least 80% of our refunds were avoided this year... The only refunds we had to process were those made by other lenders for parcels already paid by Autoagent users... Communication was never an issue and was always very timely.
St. Clair, IL"Thanks again for your willingness to continually improve your system!! It's a real testament to Autoagent's dedication in customer service."