St. Clair, Rock Island & Mesa
St. Clair (IL) · Rock Island (IL) · Mesa (CO) — running all three products
The full stack, proven: EscrowCloud prevents refunds, MuniciPay collects every revenue stream, and EquaPay brings equitable payment processing — adopted together by offices that started with a single product and expanded.
St. Clair County, IL
EscrowCloud delivered effortless balancing from day one. After souring on the Illinois ePay program, St. Clair moved to MuniciPay — then became the first tax office outside Colorado to adopt EquaPay (May 2026), now seeing very fast public adoption.
WE LOVE IT!!! So far, only ONE REFUND! Balancing is a breeze.
Rock Island County, IL
A cold call led to an impromptu 30-minute demo with the Treasurer and staff. Within those 30 minutes they were convinced and adopted EscrowCloud immediately. MuniciPay followed soon after, and EquaPay was signed in May 2026 — going live July 2026.
Convinced in 30 minutes — EscrowCloud adopted on the spot.
Mesa County, CO
A full multi-product deployment running EscrowCloud, MuniciPay, and EquaPay together — demonstrating the complete Autoagent stack working in concert for escrow prevention, payment acceptance, and equitable payment processing.
The complete Autoagent stack, deployed end to end.
Products Used in This Case Study
Property Tax Escrow Processing
Eliminate Property Tax Refunds & Errors — for Good
EscrowCloud is the only patented platform that validates property tax escrow payments against live county records before they post — eliminating the mismatches that generate refunds, manual corrections, and servicer disputes.
- Real-time payment validation against live county data
- Patented escrow matching engine — no other platform has this
- Connects to all major servicer and county financial systems
- Free for government tax offices — always
- 95% fewer refunds on average across 600+ offices
Multi-Channel Government Payment Platform
Every Government Payment, One Platform
MuniciPay is the all-in-one payment platform for local government — accepting every payment type across online, phone, and in-office channels, with automated reconciliation and 30+ ERP integrations built in.
- Online & mobile web, IVR phone, and in-office counter
- Credit cards, eChecks, digital wallets, and AutoPay
- Automated daily reconciliation — zero manual matching
- 30+ pre-built ERP and financial system integrations
- Free for government offices — constituent fees cover the cost
Monthly Property Tax Payment Programme
Help Homeowners Pay Property Taxes Monthly
EquaPay lets homeowners spread their annual property tax bill into manageable monthly payments — calculated in real time against live county data, automatically adjusted when bills change, and free for your office to offer.
- Monthly instalment programme for any homeowner
- Payments calculated from live county tax records
- AutoPay enrollment — no manual tracking for your office
- Reduces lump-sum defaults and end-of-year shortfalls
- Branded portal at your county's domain
See What Autoagent Could Prevent for Your Office
Every case study starts with a conversation about your office's specific numbers. No commitment required.
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