Features that Simplify the Mass Pay Process
EscrowCloud's features deliver precision, automation, and confidence to every mass-pay transaction, helping you reduce risk, improve efficiency, and better serve your tax payers.
The Full EscrowCloud Platform
Always Free for Tax Offices
EscrowCloud is and always will be free for tax offices. No licensing fees, no hidden costs. Some payers on the network cover the cost.
- No licensing fees
- No implementation fees
- Free support
Data Agnostic
EscrowCloud understands your tax roll data and payment file structures without you having to make any changes.
- Works with data files from all major tax admin systems
- Works with custom in-house tax admin system data
- No IT involvement on your end
Secure Cloud-Based Platform
Works entirely on the web, no software to install on your network.
- Web browser accessible
- Desktop or mobile access
- Encrypted secure connection via SSL
Real-Time Reporting
Payer actions are visible in real-time. Know what parcels they service, when they intend to pay, and how much in real-time.
- Unlimited parcel history & research
- Custom report filters
- Export reports in Excel or CSV
Unlimited Users
Tax offices may have unlimited users on EscrowCloud. No license or seat limits. All your tax office users that you need can have access.
- Role based access control
- Admin user access
- Easy user management tools
Payer Management
Locate existing payers, invite new payers, and manage your payers in one place. Use the UI to locate payer groups that you want to work with or use the tools to invite payers to join you on EscrowCloud.
- Payer invitation tool
- Lender/Payer code management
- Deny access to unwanted payers
Perfectly Balanced Payment Files
We design the payment files during onboarding and from that point forward they are always perfectly produced to work with your tax software, no matter what that is.
- Non-payable parcel blocking
- Short or Over-payment logic to match your collection rules
- Payment status awareness in real-time
Securely Stored Payment Instructions
EscrowCloud becomes the source of truth for your payment instructions, which are encrypted and stored securely on our systems. Your approved payers may view payment instructions when needed only to send the property tax dues.
- Wires, ACH or check payment instructions
- Assign specific payment methods to each of your payers
- Payers can communicate to you with payment notes that follow the payment file
Tax Season Creation Tool
Create tax seasons that match your tax cycles. Whether you collect once, twice, three, or four times per year, EscrowCloud knows your collection rules and becomes the source of truth for your start and due dates for each tax cycle.
- Assign start and end dates to each season
- Create each season separately or the entire year all at once
- Select "early return" dates to force mass payers to commit their payments earlier than the public
- All payers are notified early and often about your upcoming tax seasons and due dates
Mortgage Registrations
EscrowCloud allows you to have an early look, prior to your tax seasons, as to which servicer or mortgage lender services which parcels.
- Applies to tax servicers and mortgage lenders
- You receive registration files that declare the lender on record and parcels they service
- Eliminates the need to receive constant adds and deletes
- Use this feature to print special messages on bills, and save on bill printing costs
Comprehensive Mass-Pay Logic
EscrowCloud knows your collection rules and is designed to do one job right. Eliminate refunds and payment errors before they reach your tax office.
- Real-time parcel deduplication blocks more than 1 payer from paying on same parcels
- Detects invalid parcels in real-time
- Blocks paid parcels with zero balance due
- Only allows the correct amount to be paid - always
Enterprise Security
At Autoagent we take security extremely serious. We take pride in our system architecture.
- SOC 2 Type 2 Compliant. A very important component of any serious financial application.
- SSL / DSS encryption between your browser and our systems
- We use AWS to host our applications and billions of data records
Automation Fees
For tax offices that assess fees to mass payers and servicers, this is what will keep your automation fund balanced.
- Assess billing data or per parcel fees
- Custom fees to any type of payer
- Allow some payers to use your data completely free
EscrowCheck
Keep your taxpayers in the know, in real-time, about the status of their mortgage escrow account.
- A simple plug-in that lives on your tax office website
- Taxpayers search by parcel ID, name or address and see real-time status of their tax bill, at least 3 business days than any other method.
- Eliminate incoming calls from concerned taxpayers the last days before the tax due date
Patented Technology
EscrowCloud's core processing engine is protected by U.S. Patent No. 9,552,612 — the only patented property tax escrow processing application in the market.
- U.S. Patent No. 9,552,612 B2
- Proprietary real-time mass pay process
- 24-year+ head start on the competition
Lender Management
For servicers that want to manage sub-payers or mortgage lender client portfolios.
- Manage your entire client list on EscrowCLoud
- Assign parcels to each of your sub-accounts
- Commit payments for the entire portfolio or for specific sub-accounts
- Create balance reports to help you balance against actual or reported escrow
The Old Way vs. the EscrowCloud Way
✗Before EscrowCloud
- Fresh tax data emailed or delivered via FTP becomes stale data on the mass payer side
- Manual billing data and payment file handling
- Hundreds of duplicate and erroneous payments lead to refunds every tax cycle
- Your tax office becomes the problem solver for the mortgage industry
- Phone inquiries from mass payers about balances
✓With EscrowCloud
- Fresh tax data available to all mass payers 24/7/365
- Your firewall that protects you from bad mass payments
- Automatic balance reconciliation before every disbursement
- 95% reduction in refund and payment errors
- Staff refocused on higher-value work — serving taxpayers
Enterprise-Grade Security.
EscrowCloud is built to the standards your IT and legal teams demand — without requiring your office to manage any of it.
| Requirement | Met | Description |
|---|---|---|
| SOC 2 Type 2 | Included | Annual third-party audit of security, availability, and confidentiality. |
| AES-256 Encryption | Included | All data encrypted in transit and at rest. |
| Multi-Factor Auth | Included | Required for all user accounts. |
| Role-Based Access | Included | Granular user permissions with full audit logging. |
| 99.99% Uptime SLA | Included | Contractual uptime guarantee. |
| Penetration Testing | Included | Annual third-party penetration tests. |
| Data Residency (US) | Included | All data stored and processed in U.S. data centers. |
| Disaster Recovery | Included | RTO < 4 hours, RPO < 1 hour. |
See Every Feature Live.
Our sales team will demo EscrowCloud using real tax data so you can see exactly how it fits your workflow before you commit to anything.